Serramonte Volkswagen 711 Serramonte Blvd Colma CA 94014 Service manager Mr.Yasavolian, My water pump was replaced as warranty work so i asked to have the timing belt replaced at the same time
After 47,000 miles of driving on a replacement kit for my Timing Belt the parts came apart while driving and my engine had a catastrophic malfunction ...
VW would not offer any assistance
My contention is the work that was done was improper and the kit was not replaced only the belt.There was no calls back, no questions about my car no effort to help pay for the damage.
Review about: Auto Services.